We are committed to protecting your
privacy whenever you use our sites. We use the information you enter onto our
site to provide detailed and customized financial plan audits and to process
subscription orders.
What Information Do We Collect and Why?
Public Area
Whenever you visit the public area of our site,
we recognize you only by your domain name. We do not collect any personal
information about you.
Private Area
Personal Information
When you register we will ask you for your
name, birth date, and email address. You will also be asked to enter a user name
and password.
We use your name to personalize your
financial plan and your birth date to use in the plan calculations. We use
your email address to confirm your subscription, user name and password, and
to provide customer service.
As a registered user, when you select the
option to create/access your financial plans, we will recognize you by your
personal user name and password.
We may also use the contact information we
collect to notify you about any functionality changes to our site or new
financeware.com services.
Financial advisors will also be given the
opportunity to post their name, email address, telephone number, and personal
web site link to our Advisor Directory database. Individual investors seeking
financial planning advice will have the ability to access this database for the
names of advisors who are interested in signing up new clients.
We will never disclose your personal
information or share it with any third party unless specifically instructed to
do so by you.
Financial Information
To use our planning software, we ask you to
input personal financial data such as annual income, investment account numbers
and balances, anticipated withdrawals for retirement, spousal information, etc.
In many instances these entries are optional.
This information is used to perform our
historical audit of your financial plan(s). Naturally the more detailed you are,
the more robust our audit can be.
We will never disclose your financial data or share it with any third party unless
specifically instructed to do so by you.
"Cookies"
"Cookies" are small files
used by web sites to store information on your computer. For financeware.com to
work properly, your browser must be enabled to accept cookies.
Our cookies contain information that identifies
you personally and allows certain features to function smoothly. This
information is used only by financeware.com and is not for sale or distribution.
How Do We Protect Your Information?
When you access your financial data, we
use a state-of-the-art secure server to keep all of your personal information as
secure as possible. The secure server software (SSL) encrypts all information
you input before it is sent to us, and all customer data we collect is protected
against unauthorized access. This approach helps ensure that your personal data
remain safe and private.
Your Consent
By using our Web site, you consent to the collection and use of the information
described above by financeware.com. Should we make any changes to our Privacy
Policy, we will post those changes on this page for your review.
You also acknowledge financeware can use
aggregate data from its users and subscribers. Such aggregate might include, for
example, average age of an individual preparing a financial plan; average or
total assets of all users and subscribers; percentage of plans prepared for
couples, among others. This information is used to better understand
financeware's user base and to research potential changes in content and
services. Financeware may use aggregate information for academic research or
marketing demographics, but any such information will never be disclosed, sold,
or distributed to a third party where such information could ever indicate
directly or indirectly any individual's personal financial information, without
the express written permission of subscribers or users either separately or in
an affiliated group.
If you have any questions or comments about our
privacy policy, please email us at: feedback@financeware.com.
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